Last Updated: July 2, 2025
Welcome to Mystic Banana (“we,” “our,” or “us”). We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website, mobile interfaces, and associated services (collectively, the “Service”).
1. Information We Collect
We collect the following categories of information when you use our Service:
Personal Data
Information you voluntarily provide to us, such as:
- Name and email address
- Birth data (date, time, and place of birth)
- Any other information you choose to submit through forms or account settings
This data is used primarily to generate personalized astrological content and manage your account.
Usage Data
Information automatically collected when you access the Service, including:
- IP address, device type, browser type, and operating system
- Referring/exit pages and access timestamps
- Behavioral interactions with the platform (e.g., page views, clicks)
This data helps us improve performance, monitor user trends, and enhance your experience.
Financial Data
When you make a purchase, we may collect limited billing-related data. However:
- We do not store full credit card numbers or sensitive payment details on our servers
- All payments are processed securely via trusted third-party providers (e.g., Stripe, PayPal)
- We may store transaction metadata such as timestamps, plan IDs, and payment status
2. How We Use Your Information
We use the information we collect to:
- Create, manage, and support your account
- Generate personalized astrological reports, charts, and guidance
- Deliver transactional and administrative emails
- Process payments, refunds, and subscription changes
- Improve system functionality and user experience
- Send important updates related to service changes or outages
- (With your consent) Send marketing emails and astrology-related news
3. Disclosure of Your Information
We may share your data under the following circumstances:
Legal Compliance and Protection
We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:
- Comply with a legal obligation or court order
- Protect our rights, property, or safety, or that of our users or others
- Investigate fraud or misuse of the Service
Third-Party Service Providers
We partner with trusted vendors to support the delivery and security of our Service. These may include:
- Google (authentication, hosting, and real-time data storage)
- Payment gateways (Stripe, PayPal)
- Email and analytics providers
4. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your data. However, while we do our best to secure your information, no method of transmission over the internet or electronic storage is 100% secure.
You acknowledge and accept this inherent risk when using the Service.
5. Your Data Rights
You have the right to:
- View, update, or delete your account information at any time
- Withdraw consent for email marketing or automated services
- Request data export or deletion, subject to legal and contractual limits
You can manage your preferences from your account settings or by contacting us at support@mysticbanana.com.
6. Children's Privacy
Mystic Banana is intended for users 18 years of age or older. We do not knowingly collect personal information from children. If we discover that data from a user under 18 has been collected, we will promptly delete it.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in technology, laws, or our services. Any modifications will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed.
8. Contact Us
For questions, concerns, or data-related requests, contact:
📧 Email: support@mysticbanana.com