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Privacy Policy

Last Updated: May 20, 2026 | Effective Date: May 20, 2026

Introduction

Welcome to Mystic Banana, an astrology and personal insights mobile application and digital platform. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application ("App") for Android devices and our website ("Website"). We are committed to protecting your privacy and ensuring transparency about our data practices.

By downloading, installing, or using the Mystic Banana App or Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our App or Website.

1. Information We Collect

1.1 Account and Authentication Information

  • Email Address: Required for account creation and authentication.
  • Display Name: User-provided name for profile identification.
  • Authentication Tokens: Firebase authentication tokens for secure session management.
  • Google Account Information: When using Google Sign-In, we access your basic profile information (name, email) for authentication purposes.

1.2 Personal Data for Astrology Services

  • Birth Date and Time: Required for generating astrological charts and insights.
  • Birth Location: Geographic coordinates (latitude, longitude) and location name for accurate astrological calculations.
  • Timezone Information: Used for precise astrological computations.

1.3 Usage and Analytics Data

  • App and Website Usage Patterns: Features used, session duration, page views, and interaction patterns.
  • Chart Creation Data: Types of charts created, frequency of use.
  • Chat Interactions: Persona selections and chat usage patterns (message content is processed but not stored permanently).
  • Report Requests: Types of reports requested and downloaded.
  • Browser Data (Website): IP address, browser type, and cookie data for website functionality and analytics.

1.4 Device and Technical Information

  • Device Identifier: Unique device ID for analytics and troubleshooting.
  • Operating System: Android version and device model (App only), and OS information (Website).
  • App/Browser Version: Version of the Mystic Banana App or the browser you are using.
  • Network Information: Connection status and performance metrics.

1.5 Financial and Billing Information

  • Purchase History: Records of in-app or website purchases and subscriptions.
  • Payment Tokens: Secure payment processing tokens (we do not store credit card information).
  • Subscription Status: Current subscription tier and renewal information.

1.6 Notification and Communication Data

  • Push Notification Tokens: FCM (Firebase Cloud Messaging) tokens for sending notifications.
  • Newsletter Subscriptions: Emails collected securely via our website for our Cosmic Magazine and updates.
  • Communication Preferences: Your preferences for receiving notifications and updates.

2. How We Use Your Information

2.1 Core App and Website Functionality

  • Account Management: To create and manage your user account across platforms.
  • Astrology Services: To generate personalized astrological charts, insights, and reports.
  • Chat Features: To provide AI-powered astrological guidance and conversations.
  • Location Services: To calculate accurate astrological data based on birth location.

2.2 Service Improvement

  • Analytics: To understand how our platforms are used and improve user experience.
  • Performance Monitoring: To identify and fix technical issues.
  • Feature Development: To develop new features based on user behavior patterns.

2.3 Communication

  • Transactional Notifications: To send important account information, purchase confirmations, and service updates.
  • Marketing Communications: With your consent, to send promotional content about new features and offers.

2.4 Legal and Security

  • Fraud Prevention: To detect and prevent fraudulent activities.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Security: To protect the security and integrity of our services.

3. Data Sharing and Third Parties

3.1 Firebase Services (Google)

We use Firebase for various backend services:

  • Firebase Authentication: For secure user authentication.
  • Cloud Firestore: For storing user data and content securely.
  • Firebase Analytics: For usage analytics and crash reporting.
  • Firebase Crashlytics: For crash reporting and app stability.
  • Firebase Cloud Messaging: For push notifications.

3.2 Google Ads

  • Ad Display: We use Google Mobile Ads to display advertisements within the App. We may also display advertisements via Google AdSense (or similar services) on our Website, including our Cosmic Magazine.
  • Ad Analytics: Google may collect information about ad interactions across both our App and Website.
  • Personalization: Ads may be personalized based on your interests, app usage, and website browsing behavior, which may involve the use of cookies on the Website.

3.3 Payment Processing

  • Google Play Billing: Handles all in-app purchases and subscriptions.
  • Purchase Verification: Purchase receipts are verified through secure systems.

3.4 Location Services

  • Google Maps API: Used for location search and geocoding services when you search for birth locations.

3.5 App Distribution

  • Google Play Store: For app distribution and update management.

4. Data Security

We implement appropriate security measures to protect your information:

4.1 Encryption

  • Data in Transit: All data transmitted to our servers is encrypted using HTTPS/TLS.
  • Data at Rest: Sensitive data is encrypted in our database.

4.2 Access Controls

  • Authentication: Only authorized personnel can access user data.
  • Principle of Least Privilege: Employees only have access to data necessary for their roles.

4.3 System Security Rules

  • User Isolation: Users can only access their own data via secure Firestore security rules.
  • Server-Side Validation: All data operations are validated on the server.

4.4 Platform Security

  • Firebase App Check: Device attestation to prevent unauthorized access.
  • Email Verification: Required for email/password authentication.
  • Bot Protection: Multiple layers of protection against automated abuse.

5. Data Retention

We retain your information for different periods depending on the purpose:

  • Account Data: Retained while your account is active. Deleted account data is permanently removed within 30 days of account deletion.
  • Analytics Data: Usage analytics are retained for 26 months. Crash reports are retained for 90 days.
  • Financial Records: Purchase history is retained for 7 years to comply with tax and legal requirements. Subscription data is retained for the duration of your subscription plus 2 years.
  • Communication Data: Notification tokens are retained until you uninstall the app or disable notifications. Chat sessions are processed in real-time and not permanently stored. Newsletter subscriptions are retained until you opt out.

6. Your Rights and Choices

6.1 Access and Correction

  • Profile Information: You can view and edit your profile information in the app or website settings.
  • Birth Data: You can update your birth date, time, and location at any time.
  • Account Deletion: You can request permanent deletion of your account and all associated data at any time by submitting the form on our Account Deletion page. You do not need to be signed in or have the app installed to submit a request. See Section 11 below for details.

6.2 Data Portability

  • Export Data: You can request a copy of your data by contacting our support team.
  • Account Transfer: You can transfer your account to a new device using the same authentication method.

6.3 Communication Preferences

  • Push Notifications: You can disable notifications in your device settings or app preferences.
  • Marketing Communications: You can opt out of marketing communications or newsletters at any time.

6.4 Privacy Settings

  • Analytics: You can opt out of analytics collection via your device settings (may affect app functionality).
  • Personalization: You can control personalization features in your account settings.

7. Children's Privacy

Mystic Banana is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information immediately.

Parents or guardians who believe their child has provided information to us should contact us at the email address provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:

  • Standard Contractual Clauses: Where required by applicable law.
  • Adequacy Decisions: For transfers to countries with adequate data protection laws.
  • Google Cloud Infrastructure: Data is stored on Google's secure global infrastructure.

9. Google Play Store Specific Disclosures

If you use our Android app, the following Google Play Store specific disclosures apply:

  • Data Collection Categories: Personal Information (Email address, name, birth data, location), Device Information (Device ID, OS version, app version), Usage Data (Feature usage, session duration, interaction patterns), Financial Information (Purchase history, subscription status), Location Information (Birth location coordinates).
  • Data Usage Purposes: App Functionality (Core astrology and personalization features), Analytics (Service improvement and performance monitoring), Advertising (Display of relevant advertisements), Communication (Transactional and promotional notifications).
  • Third-Party Sharing: Google Services (Firebase, Google Mobile Ads, Google Play Billing), Location Services (Google Maps API for location search). We do not sell personal information to third parties.
  • User Rights: Access (View and edit your information in app settings), Deletion (Delete your account and associated data — see Section 11 below, or visit https://mysticbanana.com/account-delete), Portability (Request export of your data), Opt-Out (Disable analytics and personalized features).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Notify Users: Post the updated policy in the app and website and notify users of significant changes.
  • Effective Date: Update the "Last Updated" and "Effective Date" at the top of this policy.
  • Continued Use: Your continued use of the app or website after changes constitutes acceptance of the updated policy.

11. Account & Data Deletion

You can request permanent deletion of your Mystic Banana account and all associated personal data at any time, whether or not you currently have the app installed.

11.1 How to request deletion

Visit our dedicated account-deletion page at https://mysticbanana.com/account-delete and submit the form with the email address you used to sign in to the app. Sign-in is not required.

11.2 What gets deleted

When you submit a deletion request, we permanently remove:

  • Your account profile, authentication credentials, and Google Sign-In linkage.
  • Your birth chart inputs (date, time, location, timezone) and any saved charts.
  • Chat history, daily insights, hidden signals, generated reports, and notification tokens.
  • Purchase records and subscription metadata associated with your account (we retain anonymized, aggregated transaction records only where required by tax and accounting law — see Section 5).

11.3 Timeline

  • Acknowledgement: An operator reviews each request and verifies it matches a registered account, typically within 72 hours.
  • Deletion: Account data is permanently purged within 30 days of a verified request.
  • Confirmation: You will receive a confirmation email at the address you submitted once deletion is complete.

11.4 What is retained

We may retain the minimum information legally required after deletion: anonymized analytics aggregates, financial records required by tax authorities (see Section 5), and audit logs needed to demonstrate compliance with deletion requests. None of this retained information personally identifies you.

11.5 Irreversibility

Account deletion is permanent. Once data is purged we cannot restore it. If you only want to take a break, you can sign out or uninstall the app without losing your data — accounts remain recoverable for 90 days of inactivity before any cleanup is considered.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • App/Website Name: Mystic Banana
  • Developer: Startupomatic
  • Contact: Please use our Contact Form for any inquiries.
  • Android Package Name: app.mysticbanana.mystic_banana

For data protection inquiries specific to your region, you may also contact us through the app's support feature.

This Privacy Policy is designed to comply with Google Play Store Developer Policies, General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws and regulations.